French Personal Assistance
Privacy Policy
This page was last modified on 1 January 2008.
Our Commitment To Privacy:
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
By using this website, you consent to the data practices described in this privacy policy. Your personal data will be protected and treated in accordance with UK and French Data Protection Acts (UK: The Data Protection Act 1998 – France: Loi “Informatique et Libertés” du 6 janvier 1978 modifiée).
The Information We Collect:
French Personal Assistance is the sole owner of the information collected on this website. French Personal Assistance collects personally identifiable information, such as your name, e-mail address as well as input provided on enquiry forms. French Personal Assistance also collects business information that includes, but is not limited to company name, address, and principal location. Personal and business information is stored and managed solely for internal use. French Personal Assistance encourages you to review the privacy statements of websites you choose to link to from French Personal Assistance so that you understand how those websites collect, use and share your information. French Personal Assistance is not responsible for the privacy practices or content of websites other than frenchpa.co.uk.
The Way We Use Information:
French Personal Assistance uses your personal and business information to operate this website and deliver the services you have requested. We use the information we hold on you to communicate with you or for administrative or operational reasons. We receive and store any information you enter on our website, or are provided by you when making enquiries, delivering services or giving us feedback.
Personal and business information is not shared with third parties or clients of French Personal Assistance for the purpose of facilitating business relationships or any other purpose. French Personal Assistance does not sell, rent or lease information to third parties. We reserve the right to communicate any personal or business information we hold on you to third parties if we are requested to do so by any UK or French law enforcement agencies.
On rare occasions, we will send you strictly service-related announcements when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
Based upon the personally identifiable information you provide we will communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or phone in accordance with your wishes.
Office Live Services, Website Monitoring and Service Providers
This website and French Personal Assistance’s collaboration services are hosted by Microsoft Office Live. Personally identifiable information collected through the use of email is subject to Office Live’s privacy policies.
Microsoft Office Live provides French Personal Assistance with a tracking service to track non-personally identifiable information about visitors to the site in the aggregate e.g. usage and volume statistics. This information is used to identify potential improvements to the site. We do not link this automatically-collected data to personally identifiable information.
PayPal provides French Personal Assistance with payment services and Microsoft provides website hosting and collaboration services. Any information you provide when you sign up with these service providers is not provided to French Personal Assistance. We will, however, share information as necessary to allow service providers to provide services to you during the course of your use of this website and French Personal Assistance services.
During the course of paying for on-line services, financial information including but not limited to, credit card numbers, financial institutions and expiration dates may be provided to PayPal. This information is not provided to French Personal Assistance.
Security of your Personal and Business Information
French Personal Assistance secures your personal and business information from unauthorised access, use or disclosure by storing it on secure servers provided by Microsoft Office Live. Information (such as a credit card number) that is transmitted to PayPal, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security please send an email to info@frenchpa.co.uk How You Can Access Or Correct Your Information:
You can access all your personally identifiable or business information that we collect online and maintain by emailing info@frenchpa.co.uk. We use this procedure to better safeguard your information.
You can correct or factual errors in your personally identifiable information by sending us a request that credibly shows error.
If your personally identifiable or business information changes, or if you no longer wish to be provided with French Personal Assistance services, you may request that we correct, update or remove your data by e-mailing info@frenchpa.co.ukTo protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. Changes to this Statement
French Personal Assistance will update this Privacy Policy to reflect feedback received. We encourage you to periodically review this statement to be informed of how French Personal Assistance is protecting your information.
Contact Information
We welcome your comments regarding this Privacy Policy.
If you believe that French Personal Assistance has not adhered to this statement, please contact info@frenchpa.co.uk.We will use commercially reasonable efforts to promptly determine and remedy the problem.
Should you have other questions or concerns about these privacy policies, please send us an email at info@frenchpa.co.uk.